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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: battery freezed by 51% percentage

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04-24-2025 09:27 AM
Hi @nikhil1131
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
It sounds like your laptop battery might be stuck due to a calibration issue or a software glitch.
Here are some steps you can try to resolve it:
Perform a Power Reset – Shut down your laptop, unplug it, and hold the power button for about 15 seconds. Then, plug it back in and turn it on.
Check Battery Health – Open Device Manager, go to Batteries, and check if there are any warnings or errors.
Update Battery Drivers – In Device Manager, right-click on Microsoft ACPI-Compliant Control Method Battery, select Update driver, and follow the prompts.
Run HP Battery Diagnostics – HP provides a built-in diagnostic tool to check battery health. You can access it by restarting your laptop and pressing F2 to enter HP Diagnostics.
Calibrate the Battery – Let the battery drain completely until the laptop shuts down, then charge it to 100% without interruptions.
Check for BIOS Updates – Sometimes, updating the BIOS can resolve battery-related issues. You can find updates on HP’s official support page here.
Reset Battery Settings – If the issue persists, try resetting battery settings through HP Support Assistant.
If none of these steps work, you might need to replace the battery.
Let me know if you need more help!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!