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Locked

‎05-23-2026 05:48 PM

HP Recommended

Hello I am a user of hp elitebook and i need some help. Yesterday when i was installing bunch of  windows updates i had a pretty big problem after it updated everything was fine until i got a message that said [restart your device to finishing setting up hp s70 firmware ] now i restarted it messege was still there and i checked in device manager and it had yellow warning triangle next to it . then i decided to download official hp firmware update and it asked for an some bios password i have no idea what that is and my user password was not it . 

I tried everything but it didnt work, And forgot to tell you that is used hp laptop and factory wiped all the data from the drive + i reinstalled windows localy. And previous owner of this laptop dont know too so i dont know what is next and the SpareKey is not set up and there is not any other accounts.  My laptop name is hp elitebook 840 g7 . Thank you for reading 

1 REPLY 1

‎05-24-2026 05:32 AM

HP Recommended

Hello @mike5612 ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.

 

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked.

 

Best regards

 

Steffen Baier

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