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‎02-22-2017 07:47 AM - last edited on ‎02-22-2017 08:16 AM by Retired

HP Recommended
Product: hp elitebook 840 g3
Operating System: Microsoft Windows 7 (64-bit)

I have an elitebook 840 g3 here, after replacing motherboard, i was instructed to put feature byte which is 

3X47676J6S6b757H7M7Q7W7sa

Bapaqawb8bUbhcAdQdUeh.G7

 

at the back cover of the laptop, i have inputed it several times but it is given error CRC fails,

please which is the correct feature byte?

 

serial no: (removed content)T6F46UT

3 REPLIES 3

‎02-22-2017 09:00 AM

HP Recommended
Hi,


See a related thread here: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Invalid-Feature-Byte-CRC-fail/td...

Your model BIOS simulator is here: https://h20464.www2.hp.com/results.htm?SID=7815294&MEID=2861D288-64A0-4403-9BC8-D8EBC07E9965

If that's not resolving this issue, kindly contact HP technical support directly.

This is HP public forum and HP maintains no official presence here.


Regards

Visruth
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‎09-16-2017 04:17 AM

HP Recommended
Some times it was failed due to product family.check your product family its same.so checked with appropriate characters cause its senetive
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‎06-13-2018 02:11 PM

HP Recommended

Hi Visruth,

 

i have just change my motherboard and there is not the "feature byte" code.

My laptop is EliteBook 820 G3, how I can do it ?

many  thank

Jacopo

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