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‎10-23-2016 12:17 PM

HP Recommended
Product: hp envy
Operating System: Microsoft Windows 10 (64-bit)

hello ive got a hp envy from 2015 and i wish to reset it,but i says (gendannelsesmiljøet blev ikke fundet)no disc came with the computer?????how do i reset it it so???

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-25-2016 02:13 PM

HP Recommended

Hi@braunsweiger,

 

Thanks for stopping by HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Unable to reset the PC. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you reach out the regional phone support to order the recovery media to restore the PC.

 

http://hp.care/2bjG4nE

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-25-2016 02:13 PM

HP Recommended

Hi@braunsweiger,

 

Thanks for stopping by HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Unable to reset the PC. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you reach out the regional phone support to order the recovery media to restore the PC.

 

http://hp.care/2bjG4nE

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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