hp pavillion dv9700

[cpu999-1]

if i wanted to restore this computer, what do i need,, like when it was frist bought but useing windows 7 i know that hp web site does not sell the dics,and restore all the drivers also

[Sunshyn2005]

Hi @cpu999-1, and welcome to the HP Forums! 

I would be happy to help you with your HP Pavilion dv9700. I understand you are interested in restoring the computer to factory defaults like when it was new. I suggest talking a look at the following document for helpful information and instructions: HP Notebook PCs - Using System Recovery, Factory Reset and Minimized Image Recovery Options.

If this satisfies your inquiry, please click the Accept as Solution button below. If there is anything else I can help you with please be sure to post back to let me know. 

Cheers! 

[cpu999-1]

I understand how to do it, if there was that in the computer hardrive, but the person I got it  from had it worked on by someone that made it worse, I have it running ok for now, the only thing I cant find are the drivers for the webcam and the microphone, and I want to install w/7 and remove w/v,what do you think about buying a recovery dics kit and doing it that way

[Sunshyn2005 · Accepted solution]

Based on your description, that might be the best plan of attack. Maybe this will help: HP and Compaq PCs - Looking for Recovery Discs?

I hope this helps.