cpu999-1 Honor Student
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hp pavillion dv9700

pavillion dv9700
Microsoft Windows Vista (64-bit)

if i wanted to restore this computer, what do i need,, like when it was frist bought but useing windows 7 i know that hp web site does not sell the dics,and restore all the drivers also

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hp pavillion dv9700

Hi @cpu999-1, and welcome to the HP Forums! 

 

I would be happy to help you with your HP Pavilion dv9700. I understand you are interested in restoring the computer to factory defaults like when it was new. I suggest talking a look at the following document for helpful information and instructions: HP Notebook PCs - Using System Recovery, Factory Reset and Minimized Image Recovery Options.

 

If this satisfies your inquiry, please click the Accept as Solution button below. If there is anything else I can help you with please be sure to post back to let me know. 

 

Cheers! 

 

 

Sunshyn2005
I work on behalf of HP


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cpu999-1 Honor Student
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I understand how to do it, if there was that in the computer hardrive, but the person I got it  from had it worked on by someone that made it worse, I have it running ok for now, the only thing I cant find are the drivers for the webcam and the microphone, and I want to install w/7 and remove w/v,what do you think about buying a recovery dics kit and doing it that way

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Based on your description, that might be the best plan of attack. Maybe this will help: HP and Compaq PCs - Looking for Recovery Discs?

 

I hope this helps.

Sunshyn2005
I work on behalf of HP


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