intel chipset installation utility and driver

[Yawell]

I get the message that the  intel chipset installation utility and driver has an update, but when I try to run it the process comes back as failed. Should I be concerned. Thanks

[Riddle_Decipher · Accepted solution]

@Yawell Welcome to HP Community!

If you've been trying to install the drivers from the HP website, I suggest installing the HP support Assistant to install the same, as certain updates are not specific to your computer but the entire series of your model, which means its released for another device from the same series as your device but doesn't apply for your specific device: click here for details.

Also, most updates are installed to resolve specific issues on the device, if you don't have any issues as such, its okay to ignore them.

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

[Yawell]

Thank you very much for your reply I am using HP support assistant, I will remove the update. Thanks again

[Riddle_Decipher]

@Yawell The pleasure is all mine, I'm glad I could be of assistance,

let us know if you need anything else.