my battery shows that it is weak but only 1 year later i bought this laptop

[HARSH0010]

i bought my laptop one year later.know in my laptop hp support system it show that my bateery is weak ,no seriously the life of battery is only one year.and also my laptop is shutting down frequently and then i have put the chrager and again on it . it show that same that your battery is weak.i don't understand why is this happening .i don't use my laptop in excessive amount but still this **bleep** happen pls help me .

[Dragon-Fur]

@HARSH0010 

It sounds like the battery just needs to be replaced.

If the computer is in Warranty, Contact HP Support.

If you are not sure about the battery status, run the Component checks.

Reminder:  "Code" results only mean something to HP - for the rest of us:  Failure = Failure

Details - where to look, what to do...

Open

 Maintenance and Service Guide

Part Number and Replacement Procedure >> Page 41

Description                                           Spare part number

Battery (3-cell, 41 Wr, 3.6 Ah)               L11119-855

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Warranty Check – Contact HP

If the battery is failing (or has failed) and the computer is within the Warranty Period, contact HP Technical Support.

 “Everywhere” Contact Information - HP Technical Support

Open >  HP World-Wide Support

 Select your region and follow the prompts

Where to Find Additional Information about your device

Check your computer’s Website Support for important advisories and bulletins

Category "Bulletins and Advisories" (wording may vary)

Warranty Check

• Warranty Check – Single or Multiple Devices

NOTE: The online database results do not impact the actual contract.

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Run Component Tests – How to

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

TKB Article contributed by HP Expert Erico

What is going on with the battery installed in my computer?

Battery Report and other solutions

Is your notebook plugged in and not charging?

And

Video Help

How To Generate A Detailed Laptop Battery Report

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Replacement and Purchase Options

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

Find your Product

See:  HP Notebook PCs - How Do I Find My Model Number or Product Number?

Find Parts and Replacement Procedure

• Open Support Home >> Enter the full model name
• When the website opens, select category Manuals
• Look for and open the Maintenance and Service guide for your computer (document name varies)
• Search for “Battery” to find parts and replacement  >> Read the chapter on Replacement Procedures

NOTES  

1. The exact name of the service document varies, though usually the word "service" or "maintenance" is included in the name. 
2. The "Service Guide" and "User Guide" are not the same documents.

• Part numbers and replacement procedure are listed in the component replacement section (wording varies)

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HP Collection of “how-to” videos – Battery

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

• Use Categories to narrow the results. 
• Select your Video

Example – Open Category 

HP PC Service Videos | Remove and Replace Parts

Cntrl-F   Search the page for Replace the Battery or Battery

Find a similar model type to your system > Select and watch your Video

===============================================

Find / Check for parts at PartSurfer / HP Parts Store

Reference:  HP Notebook PCs - Ordering HP Certified Replacement Parts

PartSurfer might be able to tell you exactly which parts came with your device.

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" are not available from HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

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Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Notebook 15-da1058tu 

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