Accelerometer app doesn't work in this version of windows after Windows 10 upgrade

[Jason_McQueen]

I get this message each time I log on following the original upgrade and the very recent feature upgrade.

I have disinstalled and reinstalled sp71811.exe (the 2015 edition of driveguard, which is the only one I see in HP assistant downloads and on the HP website) a number of times without success. 

I see that a number of spxxxxx.exe files have been recommended to forum posters, presumably for different models, but perhaps there is also a more up to date version than the 2015 available to me?

Any help gratefully received!

[Paul_Tikkanen · Accepted solution]

Hi:

Follow the guidance David posted at the link below...

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-accelerometer-doesn-t-work-o...

Your version of the 3D driveguard hardware is supported by the driver that David posted.

[Jason_McQueen]

Thanks Paul

That seems to have removed the error message, and I can see 3D Driveguard in my list of programmes, so problem solved.

Now I'll just drop it on the floor to see if the software itself is working...

[Paul_Tikkanen]

LOL!

You're very welcome.