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- Re: An Unexpected Token Error Detected In HP Support Assista...

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01-16-2020 01:48 PM
I didn't perform a reset, but my brother put an SSD on it. The problem persists after installing the SSD. The cause of this problem is already obvious. What caused the system analysis error is actually a syntax error.
02-16-2020 04:53 AM
Sorry, It's not a unexpected token error. I did debug to this program with x64dbg (a program used by disgraces to crack sharewares) yesterday. It is CLRDBG_NOTIFICATION_EXCEPTION_CODE and CLR_EXCEPTION error like in these pictures.
02-18-2020 06:01 PM
@TheMozart As previously recommended please reinstall the OS, if that doesn't work, please contact the support team,
I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-18-2020 09:54 PM
I've done these things before, but none of them worked. It is also clear what the problem in this program is from. This program gives an unexpected token error and this error only appears in the event viewer. I also examined the files in this program, I could not find the problematic part. Even if I decompiled, I still could not find the section (Turkish language file) that gave the error.
02-19-2020 02:09 PM
@TheMozart Do you mean the error is only limited to the message on the event viewer?
If its not limited to it, I suggest you contact the support team as suggested before.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-19-2020 02:29 PM - edited 02-19-2020 02:31 PM
Therefore, this program fails in system analysis. More than a year has passed and you still cannot solve this problem. However, after the system gave a blue screen error for no reason, I was able to locate these logs. If you don't fix this error, I will have to fix it for you.
02-19-2020 06:20 PM
@TheMozart The error is related to the OS, as mentioned before, you can reinstall the OS to fix the issue, have you done that as well?
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-20-2020 08:58 AM
This error is a syntax error. This error persists even if I reinstall the operating system (even if they install an SSD). Also, when I try with a very old version of this program it does not give this error.
02-20-2020 01:06 PM
@TheMozart Considering it works with an older version?
Do you wish to continue using the same?
Also, how was the re-installation of OS done? Did you make use of the HP recovery media?
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-20-2020 02:12 PM
I didn't perform reset but my elder brother did upgrade it with SSD 3 months ago. Of course, it needs to install Windows. Also, my elder brother did install Windows 7 to it and install Windows 10 again with recovery media. I did noticed this error 7 months later from install Windows 10 again to it with recovery media. So, I don't know when did this error start? But I know it's a unexpected token error following Event Viewer.