Asking again

[Mydgard]

I should ask again my previous question, link below:

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Omen-Gaming-Hub-gamer-handle/td...

[ub6424]

Hello @Mydgard 

(1) Update

OMEN Gaming Hub SDK Package

1.0.55 Rev.A

48.2 MB

Mar 30, 2022

Download

(2) Reboot

Information:

https://support.hp.com/us-en/document/ish_3912817-3737596-16

best regards

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[Mydgard]

I'm sorry but it didn't solve the problem, I still cannot setup "Gamer handle" and therefore I can't finish setting up my account.

[ub6424]

Hello @Mydgard 

what is listed under 'Profiles' ?

best regards

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[Mydgard]

Only "Default" yet.

[ub6424]

Hello @Mydgard 

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@Mydgard wrote:

Only "Default" yet.

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Please send a screenshot.

best regards

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[Mydgard]

[ub6424]

Hello @Mydgard 

click to open the Default profile, see picture:

- show me what you can select or click

- try to create a new profile

best regards

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[Mydgard]

New profile created, nothing changed. 😅

[ub6424]

Hello @Mydgard 

I can't help you any further. This is a very specific problem. The error message of the program is not useful at all. You should try to ask in a special gaming forum.

Good luck

best regards

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