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‎08-28-2018 10:30 AM

HP Recommended
Product: HP ENVY Notebook 13-ab0XX
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

It's over a month I've been trying to update my BIOS to F.20 Rev.A and nothing. image.pngimage.png. And still nothing - the installation appears as successful but when I re-start my computer I am still stuck with the F.11 version (2016) of the BIOS.

 

Any help out there?

 

Best,

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2018 11:16 AM

HP Recommended

Hi!

 

Donwloaded the Hardware Diagnostic UEFI (as per this post https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/New-BIOS-update-F-48-Rev-A-won-...) and it worked!

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2 REPLIES 2

‎08-28-2018 11:03 AM

HP Recommended

You might have an option to create a USB BIOS updater. If so then try and use that to update your BIOS. Here is a video that might help you https://support.hp.com/us-en/document/c00042629

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‎08-28-2018 11:16 AM

HP Recommended

Hi!

 

Donwloaded the Hardware Diagnostic UEFI (as per this post https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/New-BIOS-update-F-48-Rev-A-won-...) and it worked!

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