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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Battery Wear Level

Create an account on the HP Community to personalize your profile and ask a question
08-28-2021 01:18 AM
It has been 11 months since I purchased this HP Pavilion gaming dk series laptop.
My wear levels are at a whopping 23%!
Why do I not have any battery charging limiter like other companies provide in almost all of their laptops?
This is really a very bad thing done from HP's side!
I invested so much into this laptop and I don't have a basic functionality given to me!
It is a request to add this feature ASAP!
Here, my wear levels as seen in HWiNFO64 -
08-28-2021 07:56 AM - edited 08-28-2021 07:57 AM
Hey people!
Want to hear a joke? This company can't provide this simple basic "battery care function" [ which over here does show it is present for my BIOS - h10032.www1.hp.com/ctg/Manual/c06527734 ], and this leads to the user to forcefully change the battery [ for which I have to pay to change given I still have 1.1 years of warranty left ]. This adds to more of environmental pollution due to the batteries and all.
And when I called them, their AI said - ' We are the 2020's most energy-efficient company winner! '
IRONY*infinity
09-02-2021 12:34 AM
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee
09-02-2021 08:52 PM
The only solution to this is to let HP know that you would like this feature. If you would like to raise awareness, tweet them at @HP and @HPSupport on Twitter. You can also leave a comment about your frustration on this YouTube video of their's: https://www.youtube.com/watch?v=u8e9oWso_BE
Believe me, this is the best way to protect your expensive investments.
09-03-2021 03:32 AM
Do you think it was not discussed before?
See this - H P
It has been requested by thousands or maybe more people since before 2019. HP is not doing anything and only providing it to the premium business notebooks,
Read this video's comments - Battery Care Function
Their WhatsApp support assistant doesn't even know what they are doing, I don't know from where they even picked them!
They made me format my whole windows 10 and then say that "this feature is not supported in your BIOS". They could have just said to try changing the BIOS itself! Formatting windows doesn't do anything to BIOS. Such illiterate support assistants, they even have.
Also, this is an alt ID I created. Why? Because when I started to raise my voice against HP for this stupidity of theirs, they banned me from this forum itself!
I will never buy anything from this company ever again and will also always recommend everyone to stay away from this so-called "brand". Worst experience ever.
09-05-2021 09:07 AM
Welcome to HP support communtiy.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee