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HeartlessBoy19
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Cant install latest version of windows 10

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17-ak460123110nr
Microsoft Windows 10 (64-bit)

I have 1TB hard drive with windows 10.I have TRIED so many times to install the latest version of windows 10.And it wont install.I did uninstall my anti virus.And still unable to get the latest version of windows 10 to install.So how can i get it installed?Its a new laptop.Not sure what else to do.I have the latest version of windows 10 on my other computer.But cant seem to get it installed on my laptop.

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WAWood
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@HeartlessBoy19 

Unfortunately, the product number you provided is invalid -- and we need that information.

 

Also, WHY are you trying to force Win10 v20.04 onto a PC?  Does it have a really OLD version of Windows 10?

 

Win10 v20.04 had so many issues that MS BLOCKED it from the public for MONTHS and is only now releasing it.  Here is an MS thread describing the issues:  https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004

 

For our help, you need to provide details of HOW you are attempting the installation and what errors you are encountering in the process.

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HeartlessBoy19
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I was doing that may 2004 update through windows update.Oh and i didnt know that.So thats why i wasnt able to install that May 2004 update.That explains everything.But i did install that update on my other computer.Not sure why i cant install it on my laptop.Here is the serial number of my laptop

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HeartlessBoy19
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Ops i here is the product number 1KV46UA##ABA

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WAWood
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@HeartlessBoy19 

I looked through the specs of the model and nothing jumps out as incompatible.

 

According to Microsoft, if they offer you the v20.04 Update then there are no issues with the hardware in your PC and that update.  But then, the same company pushed that out and trashed so many PCs that they then blocked it for several months.

 

I have written a guide about updating to v20.04 and it mentions the need to do an image backup prior to the update so, if there are problems afterward, you have something to restore FROM.

 

So, read that and do the backup if you are determine to do the upgrade:  https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-your-laptop-to-Windows-10-v2004-May-...

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***Please mark Accept As Solution if my post solved your problem***

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