Cant use xbox 1 month free trial omen gaming hub

[peegee95]

 want to activate the game pass provided by Omen Gaming Hub.

But when I click "Start Free Trial" it opens xbox app but nothing happening, i can't use my trial. 

[Irfan_06]

Hi @peegee95,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to activating the xbox game pass on your Laptop.

To activate the Xbox Game Pass provided by the Omen Gaming Hub, follow these steps:

Step-by-Step Activation Guide

Open Omen Gaming Hub:

• Launch the Omen Gaming Hub on your HP laptop.

Locate the Game Pass Offer:

• Navigate to the section where the Xbox Game Pass offer is displayed.

Click "Start Free Trial":

• Click on the "Start Free Trial" button. This should open the Xbox app.

Sign In to Xbox App:

• If the Xbox app opens and nothing happens, ensure you are signed in with your Microsoft account. If not, sign in with the account you want to associate with the Game Pass.

Check for Notifications or Messages:

• After signing in, look for any notifications or messages in the Xbox app related to the Game Pass activation.

Manually Redeem the Offer:

• If the automatic process doesn't work, try to manually redeem the offer:
  1. In the Xbox app, go to the Profile icon at the top right.
  2. Select Settings.
  3. Navigate to the Subscriptions section.
  4. Look for the option to redeem a code or a promotion.

Visit the Omen Gaming Hub Again:

• If the above steps do not work, go back to the Omen Gaming Hub and try clicking "Start Free Trial" again. Sometimes, retrying can trigger the correct process.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support