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‎12-09-2018 05:45 PM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

I purchased an OMEN notebook from CUrrys PCWord, but also purchased the HP 3 Yr care pack from the HP online store (U7C91E).  Please can you help me as I have not received my e-mail for the certificate (note I had the same product ordered for an Envy 360 and I do have the SN for that..).  Would I expect to receove this by e-mail?  Van't find any appropriate support contact and hence I am contacting the forum for this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-10-2018 09:35 AM

HP Recommended

@kithre

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

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1 REPLY 1

‎12-10-2018 09:35 AM

HP Recommended

@kithre

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No
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