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05-29-2020 01:31 AM - edited 05-29-2020 01:35 AM
Installed Win10 (1909) on new SSD (laptop shipped with Win7 HDD). Went to HP support page to download drivers and software. For Win10, support has link for:
- Cyberlink PowerDVD 12.0.4.5814 Rev A (sp73343.exe).
When I try to install the PowerDVD software, I get error message:
- You do not have the required version of the program installed on your system. The installation will abort. Please contact your application provider.
When I looked at the support page System requirements section for this software, it states that a previous version (10 or 12) must already be installed. Looks like sp73343.exe is an update installer and not a full installer.
From another posting it suggested to install HP Softpaq Download Manager. I did, but it only lists sp73343.exe.
Looking for download link for full installer for Cyberlink PowerDVD for zbbok 15 G2.
Thanks
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05-30-2020 03:19 PM
Thanks for the quick reply and access to the PowerDVD softpaq. Appears that a lot of people have encountered this exact same problem. HP support told me that the PowerDVD software was a one-time only deal and the full installer is no longer available. From my searching, I had seen that the free open source VLC Media Player was mentioned quite often and comes highly recommended. I decided to go with that and it works for me.
VLC Media Player https://www.videolan.org/vlc/
05-30-2020 03:19 PM
Thanks for the quick reply and access to the PowerDVD softpaq. Appears that a lot of people have encountered this exact same problem. HP support told me that the PowerDVD software was a one-time only deal and the full installer is no longer available. From my searching, I had seen that the free open source VLC Media Player was mentioned quite often and comes highly recommended. I decided to go with that and it works for me.
VLC Media Player https://www.videolan.org/vlc/