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HP Recommended
HP Notebook bs-146tu
Microsoft Windows 10 (64-bit)

This is with regard to the above.

I wish to enable 'Device Encryption Support,' how can I do so?

I get the below mentioned error message:

'Reasons for failed automatic device encryption: Hardware Security Test Interface failed and the device is not Modern Standby'

Waiting for a reply.

Regards

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Tas37 

 

Please check Device Manager, does it have TPM hardware as shown

 

  tpmc.png

 

If NOT, please try

 

       https://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/

 

Note: Your machine may not support at all  (both hardware and software).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@Tas37 

 

Please check Device Manager, does it have TPM hardware as shown

 

  tpmc.png

 

If NOT, please try

 

       https://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/

 

Note: Your machine may not support at all  (both hardware and software).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you Banhien, for your reply.

Yes, it does show TPM yet then why does Device Encryption show status as 'Elavation required to view?'

How can I enable it?

HP Recommended

Banhien,

I get the error message, 'Device health attestation isn't supported on this device.' will enabling 'Secure Boot' from the BIOS resolve this issue?

Waiting for your reply.

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