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Message 1 of 4
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Solved!

Device Encryption Support

HP Recommended
HP Notebook bs-146tu
Microsoft Windows 10 (64-bit)

This is with regard to the above.

I wish to enable 'Device Encryption Support,' how can I do so?

I get the below mentioned error message:

'Reasons for failed automatic device encryption: Hardware Security Test Interface failed and the device is not Modern Standby'

Waiting for a reply.

Regards

 

3 REPLIES 3
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Level 19
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Message 2 of 4
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HP Recommended

@Tas37 

 

Please check Device Manager, does it have TPM hardware as shown

 

  tpmc.png

 

If NOT, please try

 

       https://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/

 

Note: Your machine may not support at all  (both hardware and software).

 

Regards.

BH
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Message 3 of 4
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HP Recommended

Thank you Banhien, for your reply.

Yes, it does show TPM yet then why does Device Encryption show status as 'Elavation required to view?'

How can I enable it?

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Message 4 of 4
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Banhien,

I get the error message, 'Device health attestation isn't supported on this device.' will enabling 'Secure Boot' from the BIOS resolve this issue?

Waiting for your reply.

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