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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Device Encryption Support

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08-01-2020 11:38 AM
This is with regard to the above.
I wish to enable 'Device Encryption Support,' how can I do so?
I get the below mentioned error message:
'Reasons for failed automatic device encryption: Hardware Security Test Interface failed and the device is not Modern Standby'
Waiting for a reply.
Regards
Solved! Go to Solution.
Accepted Solutions
08-01-2020 03:19 PM
Please check Device Manager, does it have TPM hardware as shown
If NOT, please try
https://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/
Note: Your machine may not support at all (both hardware and software).
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-01-2020 03:19 PM
Please check Device Manager, does it have TPM hardware as shown
If NOT, please try
https://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/
Note: Your machine may not support at all (both hardware and software).
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.