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HP Recommended
HP Laptop PC 15-dw3000 (31R08AV)
Microsoft Windows 11

Does my HP Model #4Z3A9UA#ABA have camera required for Face Recognition  If it does how do I set this up

 

1 REPLY 1
HP Recommended

@DEBORAH1975 

 

Your machine is an HP Notebook - 15-dw0081wm machine, its specs

 

            https://support.hp.com/au-en/document/c06620365

 

It ONLY has an HP TrueVision HD Camera with integrated dual array digital microphone (webcam) which does NOT support Facial Recognition. You need an IR or 3D camera to use Windows Hello.

 

Regards.

BH
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