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- Re: Drivers doesn't exist in Windows 10

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09-16-2021 01:07 AM
I have a problem with graphic drivers. My laptop came out in market with windows 8 and then i upgrade to 8.1 and finally windows 10. Then l recently learn that drivers for graphic card in windows 10 doesn't exist. What I am supposed to do? Are there any drivers compatible with my laptop to download manually. Is there any version of AMD Radeon HD 8550G/8670M Dual GPU (1 GB DDR3 dedicated) that i can download to fix my problem?
Solved! Go to Solution.
09-20-2021 08:53 AM
Hello again,
I have some bad new. While my laptop was running without a problem now my laptop crashes again and again when I open some software (discord, steam). The message is in a blue screen and says "Your device ran into a problem and needs to restart. We' re just collecting some error info, and then we'll restart for you"
Stop Code: SYSTEM_SERVICE_EXCEPTION
What failed: atikmdag.sys
09-20-2021 10:16 AM
Hi:
Unfortunately, I wouldn't be able to help you with that problem.
That was the only W10 driver that HP released for the graphics configuration your notebook has.
If it is unbearable, I suggest you go back to W8.1 and use the W8.1 AMD graphics driver from your notebook's support page.