11-15-2019 12:59 PM - edited 11-16-2019 03:46 PM
I'm getting a lot of fan noise on my 2019 envy x360 13 inch laptop. I am trying to update all the drivers and notice in the hp support assistent app that the intel chipset driver comes up as an update even after I install it - 'Intel Chipset Istallation Utility and Driver' . Maybe its not being installed correctly? Perhpas this is the root cause although I am open to other suggestions to reduce the fan noise.
I also have the power mode to better battery and using the hp command center to set the mode to quite.
Also I have checked the temp on the cpus and even when the temp is around 50C for all cpu and the load is under 10% I can still hear the fan quite loud
11-18-2019 09:30 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the fan is making a loud noise.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
If you continue facing the issue, then turn off the “Fan always on” feature in the BIOS.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
11-18-2019 10:30 AM
Hi thanks for your response. My bios is already at version F.34 which seems to be the latests version for this laptop?
The fan always on option is already turned off in my BIOIS.
I have made the fan noise a lot better by changing the processor power management option to passive rather than active in windows 10.
11-19-2019 09:20 AM