Fan stil running and power led is on after shut down

[Jarik_ua]

Hi.

After windows 10 update my laptop does not sut down completely.

The screen becomes black but the fan is still running and power led is on. To turn it off I have to push the power button for 5 sec. 

I tried to update BIOS, to change BOOT order - doasn't work.

Can You halp me?

[Shovon_Khan]

I think it goes into sleep mode when you shut it down!

[Jarik_ua]

Probably, but the problem is that I can't wake it up without restarting.

[Shovon_Khan]

You can get in your BIOS and restore the default settings, set the Boot order default.. and check again

[Jarik_ua]

I tried it before changing the Boot order. Then I tried to play with combinations of order. In the end I restored default. But it didn't work.
Tried all so to remove battery and a charger and to push for 30 sec the power button. After restarting I tried to switch it off, and... It works!!!
But, after an hour I tried ones more, and nothing!! The problem is NOT resolved. 😞

[Shovon_Khan]

Are you sute that all the drivers are updated to it's latest?

[Jarik_ua]

I updated windows 29/07 and in the same day was updatet NVIDIA driver.

Than the first update I found with HP Support Assistant was System BIOS Update 01/08. - problem remain

After your message I controlled for the updates and I found some, but I don't really think that thay can change something:

- HP System Event utility

- Simple pass

- Wireless button

- HP 3D DriveGuard Software - perhaps?

After update and restart i used my laptop for some time and once again tried to swich it off - works.

I'll try to use it a little bit longer an write back here later.

By the way, thanks to you all for your ansvers for the moment.

[Jarik_ua]

and he problem remain.

searching in google i notice that that problem has allways been after windows update from 7 to 8 and now from 8,1 to 10.

Than I called to HP Service and they told me to downgrade windows back to 8.1 cause I'm the 7-th today who call with this problem and probably for the next 2 months will be some upd that resolve it. 😞

[Jarik_ua · Accepted solution]

Problem resolved. Solution found here 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Windows-10-Laptop-won-t-go-into...

[Jarik_ua]

After a year of using my laptop without a problams, AGAIN I faced up the same issue! Now I knew how to solve it BUT, there is a NEW problem, I can't install Intel MEI v.9.xx... !!