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‎03-12-2024 09:59 PM

HP Recommended
Product: HP ProBook 6460b Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hey there!

Kindly help me! I've got a HP ProBook 6460b and when I go to sign-in option and try to setup fingerprint it says, "we couldn't find a compatible scanner". Please provide me its latest fingerprint reader driver for my Probook 6460b windows 10. 

Thanks and I'll be looking forward to your reply.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-13-2024 07:47 AM

HP Recommended

Hi, @SA144 

 

If you need the fingerprint driver, see my solution shaded in green...

 

Solved: driver USB\VID_138A&PID_003C\00a0447ed290 - HP Support Community - 8929939

View solution in original post

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4 REPLIES 4

‎03-12-2024 10:47 PM

HP Recommended

@SA144 

 

When did you buy your machine ? Did you also buy Fingerprint option ?  That was an option, not ALL machines had this option.  If you wish, you can buy  Fingerprint reader board (includes cable) part # 642764-001 and install to your machine.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-12-2024 11:01 PM

HP Recommended

My Machine has fingerprint reader, but I'm talking about the latest driver for it and you can mention other solutions as well along with drivers 

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‎03-12-2024 11:20 PM

HP Recommended

@SA144 

 

Did you know no driver for it from 2016 before upgrading to Windows 10 ?

 

                  https://support.hp.com/sg-en/drivers/hp-probook-6460b-notebook-pc/5045594

 

The following discussion may help

 

              https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/FINGERPRINT-SENSOR-FOR-PROBOOK-...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-13-2024 07:47 AM

HP Recommended

Hi, @SA144 

 

If you need the fingerprint driver, see my solution shaded in green...

 

Solved: driver USB\VID_138A&PID_003C\00a0447ed290 - HP Support Community - 8929939

Was this reply helpful? Yes No
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