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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Fingerprint reader driver

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03-12-2024 09:59 PM
Hey there!
Kindly help me! I've got a HP ProBook 6460b and when I go to sign-in option and try to setup fingerprint it says, "we couldn't find a compatible scanner". Please provide me its latest fingerprint reader driver for my Probook 6460b windows 10.
Thanks and I'll be looking forward to your reply.
03-12-2024 10:47 PM
When did you buy your machine ? Did you also buy Fingerprint option ? That was an option, not ALL machines had this option. If you wish, you can buy Fingerprint reader board (includes cable) part # 642764-001 and install to your machine.
Regards.
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03-12-2024 11:20 PM
Did you know no driver for it from 2016 before upgrading to Windows 10 ?
https://support.hp.com/sg-en/drivers/hp-probook-6460b-notebook-pc/5045594
The following discussion may help
Regards.
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03-13-2024 07:47 AM
Hi, @SA144
If you need the fingerprint driver, see my solution shaded in green...
Solved: driver USB\VID_138A&PID_003C\00a0447ed290 - HP Support Community - 8929939