Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ProBook 6460b Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hey there!

Kindly help me! I've got a HP ProBook 6460b and when I go to sign-in option and try to setup fingerprint it says, "we couldn't find a compatible scanner". Please provide me its latest fingerprint reader driver for my Probook 6460b windows 10. 

Thanks and I'll be looking forward to your reply.

4 REPLIES 4
HP Recommended

@SA144 

 

When did you buy your machine ? Did you also buy Fingerprint option ?  That was an option, not ALL machines had this option.  If you wish, you can buy  Fingerprint reader board (includes cable) part # 642764-001 and install to your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

My Machine has fingerprint reader, but I'm talking about the latest driver for it and you can mention other solutions as well along with drivers 

HP Recommended

@SA144 

 

Did you know no driver for it from 2016 before upgrading to Windows 10 ?

 

                  https://support.hp.com/sg-en/drivers/hp-probook-6460b-notebook-pc/5045594

 

The following discussion may help

 

              https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/FINGERPRINT-SENSOR-FOR-PROBOOK-...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi, @SA144 

 

If you need the fingerprint driver, see my solution shaded in green...

 

Solved: driver USB\VID_138A&PID_003C\00a0447ed290 - HP Support Community - 8929939

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.