• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-21-2017 03:50 PM

HP Recommended
Product: OMEN HP Laptop PC 17-w001nv
Operating System: Microsoft Windows 10 (64-bit)

Product Name: OMEN HP Laptop PC 17-w001nv

Operating System: Microsoft Windows 10 (64-bit)
  

I Need the correct HP Download for:

HP 3D DriveGuard

 

I have already try to install 

HP 3D DriveGuard Software

system software Manager Icon
6.0.44.1 Rev.A 46.5 MB Oct 11, 2017

from this link: https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-w000-laptop-pc/10862328/model/1207959...

 

but the error "can't install HP Accelerometer" still exists. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2017 03:12 PM

HP Recommended

Then check:https://support.hp.com/bg-en/document/c05841987

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎11-21-2017 04:05 PM

HP Recommended

Follow the instructions on the link:https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Need-3D-driver/m-p/6294755#M231...

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No

‎11-22-2017 02:30 AM - edited ‎11-22-2017 02:32 AM

HP Recommended

I followed all the above but the problem still exist 

Was this reply helpful? Yes No

‎11-22-2017 03:12 PM

HP Recommended

Then check:https://support.hp.com/bg-en/document/c05841987

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No

‎11-25-2017 06:10 AM

HP Recommended

Problem solved by following  the steps below :

 

1. Uninstall the old version of HP 3d DriveGuard from control panel 

2. restart PC

3. Install the sp82228.exe from http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

4. Install the sp82755.exe from SP82755 File Download    (the last link that gave me GOLD_MASTER)

5. restart PC

 

Now it is ok  I receive not any annoying message when I start the computer and the HP 3D DriveGuard is installed I can see it on the list of installed programmes.

 

Thank you 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.