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Locked

‎03-21-2023 03:43 PM

HP Recommended
Product: HP Notebook 15t-da100 CTO

On September 24, 2022, I submitted a rebate request for unused care packs for two laptop computers purchased in August 2019.  I sent a follow-up email on January 7 and another inquiry on February 18, but I have not heard back from HP.  How can I check on the status of the request?

Category:
10 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-24-2023 07:32 AM

HP Recommended

@computer_user3 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎03-24-2023 07:32 AM

HP Recommended

@computer_user3 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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