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‎03-17-2017 04:31 PM - edited ‎03-17-2017 06:46 PM

HP Recommended
Product: Deskjet 3050A J611A
Operating System: Microsoft Windows 10 (64-bit)

I have Deskjet 3050A J611a series and my operating system is Windows 10 64 bits. I have found the link to download driver for windows 10 but it does not download. The link is as follows:-

 

http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-3050A-e-All-in-One-Printer-series---J611/...

 

It rightly detects the operating system and then gives two options viz

 

1.  Cancel 2.  Change but does not give any option to download driver for windows 10. And underneath it another message shows up:-

 

We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again. Update does not show anywhere.

 

Let me mention here that I log on to my laptop with Administrator rights.

 

Please help.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2017 06:03 PM

HP Recommended

Does this link work for you?

http://ftp.hp.com/pub/softlib/software12/COL37193/al-109013-3/DJ3050A_J611_1315-1.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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4 REPLIES 4

‎03-17-2017 06:03 PM

HP Recommended

Does this link work for you?

http://ftp.hp.com/pub/softlib/software12/COL37193/al-109013-3/DJ3050A_J611_1315-1.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎03-17-2017 07:04 PM

HP Recommended

You are a star. I spent 4 hours and finally only your link worked for me. I wish there were better words than thanks. Thanks a lot and stay blessed.

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‎03-18-2017 12:21 AM

HP Recommended

You are very welcome! Happy I could help.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎03-20-2018 10:12 AM

HP Recommended

Thank you so much for this help...Brilliant and now all works perfect again 🙂 Ty 🙂

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