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HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D6AV)
Ubuntu LTS

In my product bundle a Windows 11 Home license is included.

 

I instantly installed Ubuntu 24 on the laptop and entirely wiped the harddisk in the setup process.

How and where do I find the windows 11 home product key for which i paid?

 

Thank you, pepi

4 REPLIES 4
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Try dmidecode or some variation such as

 

sudo dmidecode | grep -i 'Product Key'

 

or 

 

sudo dmidecode -t system | more

 

If you have a new system you should be able to do a factory restore using cloud recovery

https://support.hp.com/us-en/drivers/hp-envy-x360-13.3-inch-2-in-1-laptop-pc-13-bf0000/model/2101086...

 

The license key should be HP OEM for Window home and is the same key as any other windows 11 HP laptop.

 

Did you activate windows when you first got the laptop?

 


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Hello,

dmidecode did not help, but it brought me to the idea to google for "ubuntu read windows product key in bios" and found the following command which worked well for me. I have the product key now:

 

sudo strings /sys/firmware/acpi/tables/MSDM

 

Thanks for the hint for cloud-recovery, i checked it and my computer is reported as supported. Good to know there is a fallback if needed.

 

I did not understand what is meant by "The license key should be HP OEM for Window home and is the same key as any other windows 11 HP laptop."

 

No, i did not activate a windows, as i instantly added a bootable live ubuntu stick to get a proper operating system on the machine.

 

Thanks.

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I am glad that worked out for you.  I was actually unaware of that strings procedure. I do not have MSDN but tried OEMB

root@dual-linux:/sys/firmware/acpi/tables# strings OEMB
OEMB
W111612OEMB1749
MSFT

 

The reason I asked about cloud recovery is that it did not work on the product ID which I guessed #ACJ for India

BeemerBiker_0-1736297478750.png

I also tried #ABA which failed.

 

The Item0015 error is the one HP shows when the Cloud Recovery Download is removed from the the internet or so I have surmised.  If you actually have cloud recovery you should use a 32gb flash drive to make a copy before the download is removed.

 

If that 552D6AV#ACJ worked for you it would indicate that in my location (USA) is not possible to create a cloud recovery for your laptop.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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552D6AV is not the product id. MY computer is eligible for the cloud recovery, just cheked.

 

The code you posted is not a ms product key - looks strange and is too short. Must be 25 digits.

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