HP Envy x360 Ryzen F19 BIOS disaster DO NOT UPDATE

[Ripslauter]

Right.

I’d like to see screen shots of each of your bios settings.

Also like to see if you updated the video drivers or at least ran video in basic to troubleshoot it.

You did a half dozen things wrong noted on your original post, then chicken little to the world. Bios and drivers are not the same thing, bios is the motherboard chip)

I said a lot of different resolutions you either didn’t understand or believed you already resolved, noted by your responses. Quite frankly, after you got to that point you did, helping was out the window. 

Have you taken a breath and looked at it fresh?

[ron_valen]

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@Ripslauter wrote:

Did you ever try to download the F08 executable and run it?

sounds like the old bios was corrupt 

https://support.hp.com/us-en/document/c04126730

Theres a bios zero writer also.

and just a point, the latest bios for F05 is F11  

just because you see the highest number doesn’t necessarily mean you pick that one for you mother board, some of those are for machines that came out last week, not last year or more.

the latest bios isn’t universal 

you said you used F19

Example F19 is for a i9 board. F18 for thread ripper etc..

I VERIFIED IT

you bios choices are:

shipped F03

first update F08

final update F17

amything other than those will not work.

look for your product first then go to the support and download section

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-bq100-x360-convertible-pc/16851053/model...

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Btw, F.19 BIOS works fine with Adrenaline 2019 edition 18.12.3  (Windows Driver Store Version 25.20.15003.5010) driver. I have HP Envy x360 15z bq100cto model i.e. it's one of the early Ryzen mobile HP Envy x360 laptops.

22.19.655.1  driver is broken with F.19 BIOS.

[ron_valen]

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@proxyx wrote:

Several forums are buzzing about it, tons of ppl fuming and here's the guy who figured it all out, never seen the laptop or software, never heard of BIOS self check, imputes corrupted or mismatched BIOS like he doesn't know any better... but has all the answers. Waste of time.

For those interested, there's new laptop from Huawei: Matebook D with Ryzen 2500u, 1Gb Vram, here's its driver page:  https://consumer.huawei.com/en/support/laptops/matebook-d-14-amd/

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Huawei supplies drivers with Windows store version

23.20.815.7424

24.20.12028.4004

From https://support.hp.com/gb-en/drivers/selfservice/hp-15-db0000-laptop-pc/20395843/model/22783863?sku=...

HP updated their driver to 24.20.12050.0 i.e. it's newer than Huawei  24.20.12028.4004 driver LOL.

The problem is HP is not upgrading thier Radeon drivers for some bq1xx models like db0000 or cq0000 (another recent Envy x360 15) models. I'm not bold enough to flash F.31 BIOS for cq0000 on my  bq100cto since some UEFI may conatin touch screen frimware updates.

 https://www.reddit.com/r/Amd/comments/aesl52/psa_radeon_1911_available_for_forceinstall_on/

To quote Saltysub2 poster: The official drivers are promised by AMD for "February 2019".

[proxyx]

What F19 did, among others, it reconfigured memory handling and as a result official drivers stopped working properly.

Regardless of version number, Huawei drivers were designed for the same or similar configuration, were tested and supplied for similar, if not identical, class of hardware. That shows compatibility.

It's probably not an issue which particular version you use as long as it's compatible. Their version was released for mobile Ryzen 2500u which still falls under the same CPU/APU description. Since memory size changes were made in BIOS, not in hardware, I see no reason why Huawei drivers would perform any different on Envy. The fact that they are dated Dec.2018 proves the difference may only be cosmetic, if any whatsoever.

But they have a stamp of compatibility from Huawei.

Use whatever works for you, but it's not only the date or ver. number that counts. In reality I doubt if you could nail any performance differences between these versions.

I posted the link so anyone could check what they are, or could be, using. Not my call which one is the best, I personally don't care as long as it does the job.

So far this is the most recent Ryzen laptop display driver released by àny manufacturer.

HP driver is 1 year old by comparison + for a different hardware/BIOS config. than what F19 brought upon.

Since no one here knows exactly AMD's driver numbering convention it's close to impossible to say which one is the latest, higher number at the end can just indicate a subcategory not necessarily higher version, especially considering conflicting date stamps, this is all too unclear and confusing. 

First two numbers sets are most telling, the rest is just added hardware list or application  fixes, not necessarily in order. The core of the driver may be unchanged within a larger group despite different endings (it usually is).

[kurtd]

I just noticed that F20 BIOS is now available on the support page for my Envy x360-15bq101na.  https://support.hp.com/gb-en/drivers/selfservice/hp-envy-15-bq100-x360-convertible-pc/16851053/model...

I'm not sure if it'll cause issues for those of us that have manually force installed the graphics driver from AMD or not.  Worse case, we'd have to switch back to the AMD driver provided by HP.  It sounds like it fixes the issue, anyone care to try?

Type:

BIOS

Version:

F.20 Rev.A

Operating systems:

Windows 10 (64-bit)

Release date:

Jan 4, 2019

File name:

sp93385.exe

(9.4 MB)

Description:

This package provides an update to the System BIOS. The update installs on supported notebook models using a supported Microsoft Windows Operating System. It is necessary to restart the system to complete the installation.

Fix and enhancements:

- Fixes an intermittent issue which causes the system to restart unexpectedly.
- Provides enhanced security. NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

[gsoul5005]

I too am. Afraid to try it out.. Maybe the agesa version is back to old one and video memory might be back to 256.. Any1? Update bios and post screen shot of cpu z? 

[xxalazin]

I too am afraid but I don't think we have much choice......our machine are messed up as is......

Only thing I really am concerned with iif a count down timer shows up... ha ha ha a little gallows humor there.....

[Muhsintt]

Drops video memory back to 256MB

 

[xxalazin]

Did you check the bios see if any video ram options were added?

[Muhsintt]

Yes, I did. There weren't any. I hope HP will eventually add that option