HP Office Jet Pro 80340 All in One Serial # Edited

[MVEsquibel]

I have an  HP Printer which I used at home when I was working from home,  my Office paid for a subscrpition to allow me ink refills .  I have recently retired and am in no need for this subscription which I canceled about 1 year ago.  However I was trying to print something personal and it telling me that because its not register to HP I cannot use this printer??????  What do I need to do solve this issue  Thank you for you help

[Kuroi_Kenshi · Accepted solution]

Hi @MVEsquibel,

Welcome to the HP Support Community!

Thanks for reaching out!

Thanks for explaining your situation clearly. 

What’s happening with your HP OfficeJet Pro 8034e is tied to the Instant Ink / HP+ subscription model. When the printer was originally set up under your office’s subscription, the cartridges and firmware were locked to that plan. Once the subscription was canceled, the printer still expected to be enrolled, which is why you’re seeing the “not registered to HP” message and can’t print.

If you’re using Instant Ink subscription cartridges, they will stop working once the plan is canceled. You’ll need standard retail HP cartridges (non‑Instant Ink) for the printer to function.

Log into your HP account at instantink.hpconnected.com and confirm the subscription is fully canceled. Remove the printer from the account if it still shows linked.

On the printer’s control panel, go to Setup > Printer Maintenance > Restore Factory Defaults. This clears subscription settings and lets you set it up as a standalone device.

Download the HP app on your computer or phone, add the printer, and set it up with your personal HP account. This ensures the printer is registered to you, not the old subscription.

Purchase regular HP 8034e cartridges from a retailer. Once installed, the printer should work normally without requiring Instant Ink.

I hope this helps

Take care and have an amazing day ahead! 🚀

Best regards,

Kuroi_Kenshi