HP Omen 15-en0037ax is missing drivers and BIOS to download from Website

[b127_wrecker]

I am facing a lot of BSODs in my laptop. HP Omen 15-en0037ax. I am getting BSODs messages starting from Hypervisor errors, IRQL_not_less_or_equal,  page fault in nonpaged area and more. 

I keep seeing the recommendation to get the latest drivers to fix these issues meanwhile on the website the only options available for this model is just windows 10's few builds. I have reinstalled the windows 11 and 10 so many times that I have lost count. 

[Raj_05]

Hi @b127_wrecker,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear that you're experiencing frequent Blue Screen of Death (BSOD) errors on your HP Omen 15-en0037ax laptop. These errors can be caused by a variety of factors, including hardware or software issues. Here are a few troubleshooting steps you can try to address the issue.

• Update your drivers: Ensure that all your device drivers are up to date, especially your graphics card driver. Outdated drivers can cause conflicts and result in BSOD errors.
• Check for malware: Malware infections can cause a range of issues, including BSOD errors. Scan your computer using a reputable antivirus program to ensure that it is free from malware.
• Run a memory diagnostic test: The errors you are experiencing can also be caused by faulty RAM. You can run a memory diagnostic test to check for any issues with your computer's memory.
• Check your hard drive: A failing hard drive can cause a range of errors, including BSODs. Use a disk utility program to check your hard drive for errors.
• Check for overheating: Overheating can cause a variety of issues, including BSOD errors. Ensure that your laptop is properly ventilated and not overheating.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[b127_wrecker]

I checked all my drivers are upto date. I ran the memory diagnostic tool in windows didn't get any issues there too. Other hp diagnostic tool to check other components didn't report any issues either. I am not sure what else can I do.