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HP Recommended
HP 14s-fq0000 Laptop PC (9VN14AV)
Microsoft Windows 11

Greetings,

I apologize if I have  this in the incorrect forum. If so, I would greatly appreciate it if someone could please post in the correct forum.

Computer support

I am trying to download HP PC Hardware Diagnostics UEFI - v10.2.0.0 but am unable to find it. One link that listed it brought me to SHOP HP. When going into my BIOS it told me that the UEFI Diags were out of date.

 

In any event I have an HP Laptop (HP Laptop  14-fq0110wm (5Z7Y9UA), Product number: 5Z7Y9UA) and went to run some extensive memory tests (Esc --> F2--Scroll down). At the top of the diagnostics page was a notification stating the diagnostics were out of date and to go to a URL that was as long a my arm. None the less I went there and that URL also resolved to 'SHOP HP''. I double checked the URL and it had it accurate.

 

Does anyone know where I can obtain the updated Diags? The BIOS is up to date.

 

Any assistance greatly appreciated.

Sincerely,

Lyman

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This is the latest version of the HP PC Hardware Diagnostics UEFI software:

 

VERSION: 10.8.0.0 

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp158501-159000/sp158693.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp158501-159000/sp158693.exe 

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

This is the latest version of the HP PC Hardware Diagnostics UEFI software:

 

VERSION: 10.8.0.0 

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp158501-159000/sp158693.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp158501-159000/sp158693.exe 

 

 

HP Recommended

Thank you. I am using  Windows 11 and the supported O/S stops at Win-10. Any issues likely to arise?

Thank you very much for the link!

HP Recommended

Works fine, thank you!

 

LGLDSR71

HP Recommended

You're very welcome.

 

Yes, I was surprised that HP didn't list W11 as a supported OS.

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