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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: HP Support Assistant Version: 9.15.66.0 not working
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05-12-2022 02:35 PM
After an updated 2 days ago HP Support Assistant Version: 9.15.66.0 no longer works or runs updates/diagnostics, however I can check messages and view my profiles so it's not completely stopped.
Trying to run a fix or diagnostics goes immediately to Feeback without doing anything. Updates simply does not respond.
Additionally I can not see where to download this version simply to remove and reload.
Any advice?
Thanks Ian
Solved! Go to Solution.
Accepted Solutions
05-13-2022 11:15 AM
Thanks for your reply..... I've fixed it now, was related to a Microsoft update which I downloaded on Wednesday
Windows 11 Update KB5013943 disables .NET framework
https://borncity.com/win/2022/05/11/windows-11-update-kb5013943-erzeugt-fehler-0xc0000135/
/Ian
05-13-2022 10:00 AM
This document might be helpful to troubleshoot HPSA, it includes a link to the HP Support Assistant website for more assistance.
https://support.hp.com/us-en/document/c03601631
05-13-2022 11:15 AM
Thanks for your reply..... I've fixed it now, was related to a Microsoft update which I downloaded on Wednesday
Windows 11 Update KB5013943 disables .NET framework
https://borncity.com/win/2022/05/11/windows-11-update-kb5013943-erzeugt-fehler-0xc0000135/
/Ian