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‎01-15-2024 01:24 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T05AV)
Operating System: Microsoft Windows 11

Hello community,

I use the notebook HP Victus 16-r0175ng together with the docking station HP Thunderbolt 120W G2. When I am using these devices in cooperation the sound "device connecting" is ringing all the time (about 1...2 times the minute). Furthermore the network connection does not work.

First I checked all the driver for the notebook and the dockingstation. But it does not fix the problems. I already tried to use the Intel Thunderbolt control center. But I did not find any devices...maybe regarding the the USB-C connection.

Does anybody has an idea about the solution?

 

Best regards!

Category:
2 REPLIES 2

‎01-15-2024 01:32 PM

HP Recommended

@Fabian9999 

 

The specs of your machine is

 

           https://www.hp.com/at-de/products/laptops/product-details/product-specifications/2101836680

 

It only has 1 USB Type-C® 5 Gbit/s Signalrate (USB-Stromversorgung, DisplayPort™ 1.4, HP Sleep and Charge) port which is NOT compatible with HP Thunderbolt Dock G2.

 

Regards.

BH
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‎01-17-2024 12:16 PM

HP Recommended

Hello Banhien,

thank you for the information. So the machine is not downwards compatible, right? Can you suggest me a different docking station for my machine?

Best regards

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