• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-20-2017 11:18 AM

HP Recommended

your solution out of all kinds --- WORKED!!! thank you.  Would be nice to now why there radomly was an issue with that driver, and why HP upadates couldnt take care of it????

 

LASMILE

Was this reply helpful? Yes No

‎09-01-2017 02:34 PM

HP Recommended

Same issue. Any answer?

Was this reply helpful? Yes No

‎09-07-2017 12:35 PM

HP Recommended

The problem persist 😞

Was this reply helpful? Yes No

‎09-07-2017 07:25 PM

HP Recommended

Even after the latest Creator update, the problem still persists...

Was this reply helpful? Yes No

‎09-14-2017 07:56 AM

HP Recommended
@L16 wrote:

Windows 10 rejected my accelerometer as incompatible, so I followed your suggestion and disinstalled HP 3D DriveGuard  and then downloaded and installed the new HP 3D DriveGuard.  It all went ok in disinstalling and new installing and the little incompatible window does not come up anymore.  But when I went in to check to see the new installation in my programs, I could not find any HP 3D DriveGuard installed.  Is it under another name?  I definitely did install a program from the link you gave me.  

 

Thanks for your help.

 

Lucy Bender  L16

Hi , I have the same problem, can anyone please tell me where to find it. just in case  at any time l should need to uninstall it

Was this reply helpful? Yes No

‎09-15-2017 11:45 PM

HP Recommended

Thank you so much.   This was spot on and helped me out.

Noeleen

Was this reply helpful? Yes No

‎09-25-2017 06:09 AM

HP Recommended

I tried this and it still didnt work. i am still getting this (attached) error message. 

what should i do?error message.jpg

Was this reply helpful? Yes No

‎09-27-2017 11:52 AM

HP Recommended

Thank you! Was having the same issue and this fixed it! 

Was this reply helpful? Yes No

‎09-27-2017 01:28 PM

HP Recommended

Yeah, I have tried everything. i am just learning to live with that pop-up.

Was this reply helpful? Yes No

‎10-15-2017 10:20 PM

HP Recommended

I'm not having any success either... I have tried various ways to do all form reading these posts... but no...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.