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HP Recommended
15g-dr0008tu
Microsoft Windows 10 (64-bit)

I have just purchased new i3 7th generation laptop hp-15g-dr0008tu from croma. I can't see this product anywhere else.
I can't found online resource for drivers and softwares for it. Also in hp website, my product can't be detected.

 

Please help with this.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Here is the product page

https://support.hp.com/us-en/product/hp-15g-dr0000-laptop-pc/20395833/model/23815990

Here is the driver page

https://support.hp.com/us-en/drivers/selfservice/hp-15g-dr0000-laptop-pc/20395833/model/23815990

 

If the PC is new, you can also completly update

Windows:

Go into settings > Update & Security > click on Verify for updates and let completely update with reboots if necessary.

HP:

Open HP support assistant in the start menu or the round blue icon with a question mark in Task Bar.

Completely update the drivers, BIOS...

If you do not have HP support assistant installed, you can download from here:

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Here is the product page

https://support.hp.com/us-en/product/hp-15g-dr0000-laptop-pc/20395833/model/23815990

Here is the driver page

https://support.hp.com/us-en/drivers/selfservice/hp-15g-dr0000-laptop-pc/20395833/model/23815990

 

If the PC is new, you can also completly update

Windows:

Go into settings > Update & Security > click on Verify for updates and let completely update with reboots if necessary.

HP:

Open HP support assistant in the start menu or the round blue icon with a question mark in Task Bar.

Completely update the drivers, BIOS...

If you do not have HP support assistant installed, you can download from here:

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Hey iomare,

That is correct product. I could not find earlier for this.

Thanks for replying

HP Recommended

You're welcome.

Let me know if you need any further help in the future with your product.

 

All the best,

David

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.