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06-16-2019 10:03 AM - edited 06-16-2019 10:05 AM
I have just purchased new i3 7th generation laptop hp-15g-dr0008tu from croma. I can't see this product anywhere else.
I can't found online resource for drivers and softwares for it. Also in hp website, my product can't be detected.
Please help with this.
Solved! Go to Solution.
Accepted Solutions
06-16-2019 10:18 AM
Hi,
Here is the product page
https://support.hp.com/us-en/product/hp-15g-dr0000-laptop-pc/20395833/model/23815990
Here is the driver page
https://support.hp.com/us-en/drivers/selfservice/hp-15g-dr0000-laptop-pc/20395833/model/23815990
If the PC is new, you can also completly update
Windows:
Go into settings > Update & Security > click on Verify for updates and let completely update with reboots if necessary.
HP:
Open HP support assistant in the start menu or the round blue icon with a question mark in Task Bar.
Completely update the drivers, BIOS...
If you do not have HP support assistant installed, you can download from here:
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
06-16-2019 10:18 AM
Hi,
Here is the product page
https://support.hp.com/us-en/product/hp-15g-dr0000-laptop-pc/20395833/model/23815990
Here is the driver page
https://support.hp.com/us-en/drivers/selfservice/hp-15g-dr0000-laptop-pc/20395833/model/23815990
If the PC is new, you can also completly update
Windows:
Go into settings > Update & Security > click on Verify for updates and let completely update with reboots if necessary.
HP:
Open HP support assistant in the start menu or the round blue icon with a question mark in Task Bar.
Completely update the drivers, BIOS...
If you do not have HP support assistant installed, you can download from here:
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
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