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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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11-25-2020 09:19 AM
I have a problem with windows boot on my machine. It doesn't restart. The solution is to either reinstall the windows or change the HDD. I have geniune windowa in my machine but I haven't noted the activation key. How can I get the key now to continue using geniune windows?
11-25-2020 09:24 AM
You can't get one from HP because we do not supply them.
However, if all you want to do is reinstall Win10, you do not need the Product Key as that is encoded into the firmware of the system board. When you install Win10 and see the window to enter the product key, scroll to the bottom and select the option to skip that. When the PC them goes back online, it will contact the MS servers and automatically reactivate.
I am a volunteer and I do not work for, nor represent, HP