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12-23-2021 02:53 PM - edited 12-23-2021 02:56 PM
Product: Elitebook 850 G1
Operating System: Microsoft Windows 10 (64-bit)
On my hp laptop, I did a clean install of windows 10, and all the hp software that came with it was deleted. Then I noticed that my f6 (volume down), f7 (volume up), and f8 (mute microphone) weren't working. I downloaded the hp hotkey support and it fixed the f6 and f7, but the f8 key still doesn't work. Then I found out about hp quick launch utility, and I want to download it and see if it can fix my problem. But I can't find where to download it. I already checked my drivers and software page, but there's nothing there. Anyone know how to download it?
My device is
HP Elitebook 850 g1
Windows 10 64 bit
4 REPLIES 4
12-23-2021 04:24 PM - edited 12-23-2021 04:25 PM
The HP Quick Launch software only works on Windows 7.
You can find it listed under the W7 driver section on your notebook's support page.
I recommend you see if a newer version of the hotkey support software resolves the problem.
01-03-2022 01:20 PM
You're very welcome.
Here is the quick launch utility...I highly doubt it will work.
This package contains the HP Quick Launch Software, which enables special function keys on supported notebook models to be programmed. For example, the HP Quick Launch Software enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems.
Operating systems: Windows 7 (64-bit)
Release date: Apr 23, 2012
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