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Solved!

How to get rid of HP Smart Adapter Popup

HP Recommended
255 G4
Microsoft Windows 10 (64-bit)

Hi there,

 

I have a hp 255 g4 notebook pc. I bought this laptop 5 years ago and the last month everytime i log in i getting this pop up.

I never replace the battery or the adapter

Capture - Copy.PNG

 Is there any way to get rid of it? 

2 REPLIES 2
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HP Recommended

Hello @stefanos18,

 

Try this:

  1. Open Task Manager (Ctrl + Shift + Esc)
  2. Navigate to the Startup tab
  3. Find and expand HP Message Service
  4. Right-click HP SmartAdapter and select Open file location
  5. Delete the application that is highlighted

Let me know if that works.

 

Kind regards,

Eddy


I am currently taking an indefinite break due to other academic and professional priorities. I will be checking the community intermittently.
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Hello EddyK,

 

Thanks for your reply, it worked!

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation