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‎10-24-2019 01:34 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab219tx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I can not connect any of my Bluetooth device with my PC.  When I start adding any Bluetooth device, no device is showing in the list. I have installed Intel wireless Bluetooth driver, but still not working.

 

Please help on this issue.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2019 07:56 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=N8L68PA

 

If you need a Bluetooth driver, this would be the correct one to use for the Realtek wifi/Bluetooth adapter...

 

1.0.0.1021     Jul 1, 2019

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

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3 REPLIES 3

‎10-24-2019 07:56 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=N8L68PA

 

If you need a Bluetooth driver, this would be the correct one to use for the Realtek wifi/Bluetooth adapter...

 

1.0.0.1021     Jul 1, 2019

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

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‎10-29-2019 12:11 AM - edited ‎10-29-2019 12:12 AM

HP Recommended

Thank you so much. It works.

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‎10-29-2019 07:03 AM

HP Recommended

You're very welcome.

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