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gcm69
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Hp Spectre x360 fan noise after last bios update (Jan 2020)

spectre x360
Microsoft Windows 10 (64-bit)

Hi

early this week the bios got automatically updated.

After this update, when some video is playing, the fan is suddenly very noisy, making difficult to hear the video itself.

 

This happens using chrome, internet explorer, video calls over skype  and so on.

 

Any ideas how to fix the issue?

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Hp Spectre x360 fan noise after last bios update (Jan 2020)

@gcm69,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that after a recent BIOS update the fan is making a loud noise.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number for your computer?

 

Meanwhile, I recommend you update the graphics driver and the chipset driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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gcm69
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Hp Spectre x360 fan noise after last bios update (Jan 2020)

Thank you for your message

The product number is 4CJ13AV.

 

I will update the drivers as you suggests as soon as possible, and see if this makes any difference.

 

Best's

Gabriele

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Hp Spectre x360 fan noise after last bios update (Jan 2020)

@gcm69,

 

Thank you for the information.

 

Update the drivers and check whether the issue is resolved.

 

If any other questions arise, please feel free to write back to me.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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gcm69
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Hp Spectre x360 fan noise after last bios update (Jan 2020)

There are so many drivers, and I have no idea wich one I have to install.

My spectre is almost new (July/August 2019), I don't see chipset drivers published after that date.

 

Is there an HP tool that can check?

 

Also, all drivers are associated to a windows version: Windows 10 v1903 or v1803.

My windows is 10.0 build 18362, is this v1803?

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Hp Spectre x360 fan noise after last bios update (Jan 2020)

@gcm69

Thank you for posting back. 

 

Let's try Bios Recovery using a keypress combination:

  1. Turn off the computer, and then connect the power cord.
  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.
Click here: https://support.hp.com/in-en/document/c02693833 to know more about Recovering the BIOS (Basic Input Output System)

Hope this helps! Keep me posted for further assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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gcm69
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Hp Spectre x360 fan noise after last bios update (Jan 2020)

Thank you for your instructions.

 

The problem is solved.

 

One more question on next bios update: will happens has the previous one, or shall I enforce it somehow?

 

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Hp Spectre x360 fan noise after last bios update (Jan 2020)

@gcm69,

 

I am positive that the next BIOS update will not have any issues and I recommend you keep an eye on the HP website to regularly check the driver updates for your computer.

 

If any other questions arise, please feel free to write back to me.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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davidjhurst
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Hp Spectre x360 fan noise after last bios update (Jan 2020)

I had the same problem with HP Spectre model number

7PZ50EA

Updating the Nvidia driver and  doing a BIOS recovery shorted out the problem

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UberOAK
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Hp Spectre x360 fan noise after last bios update (Jan 2020)

I am having the exact same problem with my HP Spectre x360. 

 

My machine's details are:

 

HP Spectre x360 Convertible 15-df0xxx
UberOAK_0-1580747491612.png

 

My notebook
Product number: 4WW36UA#ABA Serial number: 5CD9088LKX
 
I have tried the BIOS key fix as described above, but to no avail. I have also updated the latest BIOS as well, and still have the loud fan problem. Also updated the NVIDIA driver as well.
 
Thanks,
 
Geoff
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