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‎12-30-2018 12:37 PM

HP Recommended
Product: HP Laptop 15-da0xxx
Operating System: Microsoft Windows 7 (64-bit)

Hi. 3 days ago i bought this laptop and i installed Windows 7 64 bit. Now, i have a big problem. I don't have the USB driver and my laptop doesn't reconize any USB. I connect it but nothing. I tried a lot of drivers from the internet for USB 3.0 but i can't install them. It gives me this error: "this computer doesn't meet the minimum requirements for installing the software". I also found some sollution on this error but only for graphics driver. I don't really know what to do. Here is a printscreen with the Device Manager. 

Untitled.png

 

Ideas, please?

2 REPLIES 2

‎12-30-2018 03:03 PM

HP Recommended

@Adi11

 

I don't know what is your HP 15-da0xxx (xxx can be from 000 to 999 with few more characters). Does it have Intel G8 processor (or same generation AMD processor) ? If yes then you have to use Windows 10. Vendors simply won't develope/write drivers for Windows 7.

 

Regards.

BH
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‎01-01-2019 10:04 AM

HP Recommended

Oh, sorry mate. My model is 15-da0159nq

You have bellow a printscreen with my processor. Thx for idea anyway. I really don't know if Windows 10 would run properly because isn't a very good laptop 🙂

 

Untitled1.png

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