cancel
Showing results for 
Search instead for 
Did you mean: 
Momspag3tti
New member
2 1 0 0
Message 1 of 4
191
Flag Post

Solved!

I don't have the advanced options on my bios.

HP Recommended
HP Laptop 15-db0xxx

I have a big issue, when i try to acces to my advanced options on my bios, i can't see them, how can i solve? i've already read that hp lock that option, there's a way i can unlock?

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 2 of 4
Flag Post
HP Recommended

@Momspag3tti HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.

 

There's no way of resetting or changing these locked settings via HP articles or assistance,

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Momspag3tti
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks man, you were really helpful, have a great day

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 4 of 4
Flag Post
HP Recommended

@Momspag3tti I appreciate that, and you have a good day, too,

Take care.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation