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HP Recommended
HP Pavilion
Microsoft Windows 10 (64-bit)

I scanned documents to my laptop from my computer, but I can't find them.  I need to send them since they were signed for my mother-in-law's hospice care. Any suggestions would be helpful ASAP since it is hospice. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Debbie_Salvesen 

I don't understand what you did.

 

When you scan a document using an HP scanner, one of the options is to designate where on the receiving computer the document will be stored.

 

The scanner won't write documents to a computer and then, to a laptop; instead, it only scans to one computer -- the computer you are using to initiate the scan.

 

When you click on the HP printer icon and it opens, there are several sections in the window, one of them labeled Scan. One of the options is Scan a Document or Photo.  When you select that, it opens another Window that allows you to select the document type being created from the scan, and along the right side a bunch of options, one of which is Destination.  That tells you WHERE the scanned file will be saved.

 

When you do the scan, down at the bottom right of the scan results window, it has the path of the folder where the scanned document was saved.  You need to find that on your PC.

 

 



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@Debbie_Salvesen 

I don't understand what you did.

 

When you scan a document using an HP scanner, one of the options is to designate where on the receiving computer the document will be stored.

 

The scanner won't write documents to a computer and then, to a laptop; instead, it only scans to one computer -- the computer you are using to initiate the scan.

 

When you click on the HP printer icon and it opens, there are several sections in the window, one of them labeled Scan. One of the options is Scan a Document or Photo.  When you select that, it opens another Window that allows you to select the document type being created from the scan, and along the right side a bunch of options, one of which is Destination.  That tells you WHERE the scanned file will be saved.

 

When you do the scan, down at the bottom right of the scan results window, it has the path of the folder where the scanned document was saved.  You need to find that on your PC.

 

 



I am a volunteer and I do not work for, nor represent, HP
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