-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- I scanned documents but can't find them on my laptop.

Create an account on the HP Community to personalize your profile and ask a question
05-27-2020 02:05 PM
I scanned documents to my laptop from my computer, but I can't find them. I need to send them since they were signed for my mother-in-law's hospice care. Any suggestions would be helpful ASAP since it is hospice. Thank you.
Solved! Go to Solution.
Accepted Solutions
05-27-2020 10:07 PM
I don't understand what you did.
When you scan a document using an HP scanner, one of the options is to designate where on the receiving computer the document will be stored.
The scanner won't write documents to a computer and then, to a laptop; instead, it only scans to one computer -- the computer you are using to initiate the scan.
When you click on the HP printer icon and it opens, there are several sections in the window, one of them labeled Scan. One of the options is Scan a Document or Photo. When you select that, it opens another Window that allows you to select the document type being created from the scan, and along the right side a bunch of options, one of which is Destination. That tells you WHERE the scanned file will be saved.
When you do the scan, down at the bottom right of the scan results window, it has the path of the folder where the scanned document was saved. You need to find that on your PC.
I am a volunteer and I do not work for, nor represent, HP
05-27-2020 10:07 PM
I don't understand what you did.
When you scan a document using an HP scanner, one of the options is to designate where on the receiving computer the document will be stored.
The scanner won't write documents to a computer and then, to a laptop; instead, it only scans to one computer -- the computer you are using to initiate the scan.
When you click on the HP printer icon and it opens, there are several sections in the window, one of them labeled Scan. One of the options is Scan a Document or Photo. When you select that, it opens another Window that allows you to select the document type being created from the scan, and along the right side a bunch of options, one of which is Destination. That tells you WHERE the scanned file will be saved.
When you do the scan, down at the bottom right of the scan results window, it has the path of the folder where the scanned document was saved. You need to find that on your PC.
I am a volunteer and I do not work for, nor represent, HP