Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post


I scanned documents but can't find them on my laptop.

HP Recommended
HP Pavilion
Microsoft Windows 10 (64-bit)

I scanned documents to my laptop from my computer, but I can't find them.  I need to send them since they were signed for my mother-in-law's hospice care. Any suggestions would be helpful ASAP since it is hospice. Thank you.

Level 16
Level 16
30,925 30,832 2,818 6,793
Message 2 of 2
Flag Post
HP Recommended


I don't understand what you did.


When you scan a document using an HP scanner, one of the options is to designate where on the receiving computer the document will be stored.


The scanner won't write documents to a computer and then, to a laptop; instead, it only scans to one computer -- the computer you are using to initiate the scan.


When you click on the HP printer icon and it opens, there are several sections in the window, one of them labeled Scan. One of the options is Scan a Document or Photo.  When you select that, it opens another Window that allows you to select the document type being created from the scan, and along the right side a bunch of options, one of which is Destination.  That tells you WHERE the scanned file will be saved.


When you do the scan, down at the bottom right of the scan results window, it has the path of the folder where the scanned document was saved.  You need to find that on your PC.



***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation