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‎02-04-2019 09:05 PM

HP Recommended
Product: Pavilion x-360
Operating System: Microsoft Windows 10 (64-bit)

Like so many others on this forum, my new HP Pavilion laptop has the wrong warranty start date.

The laptop was only purchased on 2nd February 2019. However the start date of the warranty is 10/30/2018.

Obviously I would like this corrected.

 

Before anyone asks. Yes I can prove it.

 

Thanks in advance

Har**bleep**h

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2019 09:13 PM

HP Recommended

@harsh46

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

View solution in original post

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2 REPLIES 2

‎02-04-2019 09:13 PM

HP Recommended

@harsh46

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No

‎02-05-2019 11:19 AM

HP Recommended

I did not receive any email from the support team. Can you please look into this.

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