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ColdOatmeal
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Message 1 of 2
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Solved!

Is this legitimate or a scam?

HP Recommended
Envy x360 15t
Microsoft Windows 10 (64-bit)

I recently made a post and got a response from a moderator and a PM that said

 

Re: Shipping time over a month despite advertising 3-6 day shipping

Hi,

Please confirm the following, and fill in any blank fields:

Name:
Country:
Physical Address:
Email Address:
Phone #:
Product Model:
Serial Number:
Description of Issue:

Best Regards,

Arthur-c

 

Is this legitimate? I want help, but I don't want to give someone my information who can't help me at all.

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
145,025 68,586 22,826 35,002
Message 2 of 2
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HP Recommended

Hi:

 

Yes, Arthur-c is one of the HP forum moderators, and is an employee of HP.

 

He is requesting that information so he can forward it to HP customer services, so they can make contact with you.

 

View solution in original post

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
145,025 68,586 22,826 35,002
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Yes, Arthur-c is one of the HP forum moderators, and is an employee of HP.

 

He is requesting that information so he can forward it to HP customer services, so they can make contact with you.

 

Was this reply helpful? Yes No
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