• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-15-2020 02:22 AM

HP Recommended
Product: HP Laptop 15-da0xx
Operating System: Microsoft Windows 10 (64-bit)

I have a HP laptop of product name: Hp laptop 15-da0xx, product id: 00327-35000-00000-AAOEM.

I have an issue regarding the laptop,  my laptop is getting slow in performance. If i click an application it takes nearly 15 to 30 secs to open and also if i right-click any document it keep on loading for so while and its not working.  Help me to fix it ..

1 REPLY 1

‎09-15-2020 03:41 AM

HP Recommended

Hi,

Can you provide the exact model number of your notebook. 15-da0xx is a whole series of models.

Here is how to find it

Model number

 

You could also try performing HP hardware diagnostics at boot. There could be a problem with the Hard Drive

Turn off the PC by holding the power button. Turn on PC and repeatedly keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

 

Let me know,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.