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- Re: Issues Installing Zoom VDI Plugin

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04-14-2020 02:04 AM
Product: Elite X2 G4
Hey, I recently purchased an Elite X2 G4 2-1 device to help me work from home. I need to download the Zoom VDI plugin in order for me to be able to use Zoom at home via VDI for work. Unfortunately, when I try to install the msi. file I get an error message saying this isn't a valid installation package. However, I have previously installed this exact plugin on my previous laptop. Any ideas ?
1 REPLY 1
04-14-2020 10:24 AM
Sorry, be we have no way to debug Zoom issues. You have to contact the Zoom website and check with their support to find out how to fix this.
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